LTL Logistics is looking for a Customer Service & Pricing Executive who is passionate about delivering exceptional customer experiences and driving business success through competitive pricing. This role involves managing customer communications, preparing accurate freight quotations, coordinating shipments with internal teams and partners, and ensuring efficient logistics operations. If you're detail-oriented, customer-focused, and thrive in a fast-paced environment, we'd love to have you on our team.
• Serve as the primary contact for customer inquiries, service issues, and shipment tracking.
• Provide competitive freight quotations by negotiating rates and analyzing market trends.
• Coordinate with internal teams and vendors to ensure smooth, timely cargo movement.
• Build strong customer relationships while monitoring competitor pricing to maximize satisfaction and profitability.
• Excellent communication skills
• Strong interpersonal skills (friendly and professional attitude)
• Ability to handle customer complaints and Problem-solving
• Basic computer literacy
• Handling customer inquiries (calls, emails, walk-ins)
• Coordinating with internal departments
• Ensuring high customer satisfaction
Fill in the form below and attach your CV. We will be in touch within 5 business days.
